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Education Technology Insights | Friday, June 07, 2024
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Fremont, CA: Financial services and insurance companies leverage big data to detect anomalies and thwart fraudulent activities. Big data is also employed by banks and credit card processors to spot fraudulent transactions, sometimes even before the cardholder becomes aware of unauthorized use. Previously, financial institutions would suspend a merchant's account based on suspicion, potentially leading to unnecessary disruptions. Nevertheless, big data analysis can help reduce the occurrence of false positives in fraud detection.
Big data has altered many businesses' operations in recent years. As big data moves into small and midsize companies, it has the potential to completely transform the corporate landscape. These are four ways that big data is changing the corporate world.
Customer-Responsive Products
Big data promises to make customer service more proactive and to enable businesses to create solutions that are responsive to their needs. Customer demands may be prioritized in product design in ways that have never been feasible. Utilizing data analysis, you may forecast what features customers would like to see in a product rather than depending on them to tell you. Customers who disclose their preferences may be surveyed, and their purchasing patterns may be used to collect data. Use-case scenarios are another useful tool for refining your vision of the ideal future product.
Rise of CDO and Data Departments
Enterprise operations are also disrupting big data and consumer relations. The IT department rose to prominence in the 1980s and 90s as the main driver of increased productivity and corporate expansion. The chief information officer's rise coincided with the IT department's establishment. These days, companies are creating data departments apart from IT departments and designating chief data officers (CDOs) who answer directly to the CEO.
Fraud Detection
Big data is utilized by financial services and insurance companies to identify abnormalities and prevent fraudulent activities. Banks may also use big data and credit card processors to identify fraudulent payments, often before the cardholder knows their card has been hijacked. In the past, the financial institution would have suspended the merchant's account, which could have turned out to be a false alarm. However, big data analysis can also lower the prevalence of false positives in fraud detection.
Cybersecurity
Big data may help IT and cybersecurity experts foresee risks and weaknesses ahead of time, preventing data breaches. To identify possible issues, big data also comprises information from networks, sensors, cloud systems, smart devices, and data collected from PCs and mobile devices. Unified data representation, zero-day attack detection, data sharing amongst threat detection systems, real-time analysis, dimensionality reduction and sampling, resource-constrained data processing, and time-series analysis for anomaly detection are some of the capabilities.